Meeting Insights
AudioCodes Live Service Delivery Platform provides Meeting Insights as a Service (MIaaS). The service is multi-tenant (shareable), installed only once, on AudioCodes’ cloud, i.e., on the AudioCodes Live Service Delivery Platform (see here for more information about the AudioCodes Live Service Delivery Platform).
On that installation instance, multiple tenants (customers) can be added and operations such as Create, Delete, Edit, View and Open Tenants Portal can be performed.
AudioCodes Live Service Delivery Platform customers receive the Meeting Insights service as part of the platform.
|
■
|
When the platform is delivered to Service Providers, the Service Provider’s admin installs and deploys it for the Service Provider’s customers, including the Meeting Insights service. |
|
■
|
When the platform is given to AudioCodes’ customers, AudioCodes Professional Services installs and deploys it for AudioCodes’ customers, including the Meeting Insights service. |
Key Features include:
|
■
|
Multitenancy with shared compute power, data localization | separation and separated media storage |
|
■
|
Multitenant instance is per geography; storage regions are within geographies; data control is with Bring Your Own Blob Storage (BYOS) |
|
■
|
Geo redundancy storage (GRS) of data, offline/live application; business continuity plan (BCP) and disaster recovery (DR) [available at a surcharge] |
|
■
|
Security and data protection: |
|
●
|
Date encryption at rest and transit |
|
●
|
Role-based access control (RBAC) |
|
●
|
Configurable data retention |